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Welcome to Concept IT Business Solutions LTD


Concept IT Business Solutions LTD specializes in EPOS Installation along with full Support & Maintenance services with our highly trained field engineers covering the whole of the UK, We provide Installation, Training, Web site & Multi-site Integration, and Support.
Epos or EPOS may refer to: Electronic point of sale, technology which enables an efficient recording of the sale of goods or services to the customer.
Concept IT Business Solutions LTD is the authorised Technical contractor for Qepos Uk LTD. It look after all the small and major installation, training, and provides 24 hours support for all the clients. Rainging from single Epos system to multiple Epos installation, concept IT with its technical team is good at Client Server Installation when it comes to more than one epos at the check outs.
We provide excellent service and products for any EPoS environment or customer including the selection, installation, and ongoing maintenance of the EPoS systems and hardware.  We also can integrate the system into other systems, web e-commerce stores and processes.

Our Standard services include:

  • 12 month warranty on all hardware purchased from us
  • Expert buying advice on an awarding winning selection of EPoS software, hardware and peripherals
  • On site installation in the UK & internationally
  • Stock monitoring software, hardware and advice
  • Programming of your EPoS system, entering stock and custom offers
  • Setting up reports and customizing them
  • Training of all staff, onsite and via remote desktop
  • Technical Support both off and on site
  • Maintenance of hardware and peripherals
  • Ongoing support if required
  • Web services including design, hosting and SEO
  • Web E-commerce and EPOS complete integration (Multi channel)
  • CCTV and EPoS integration
  • Custom installation and software modules

Extensive Service

We can help with all your requirements from a single network point to large scale multi-site roll out.

Supporting your business

We have a different approach to support and maintenance to that of many of our competitors. Our customers like the way that we do business – they like The Concept Approach , and we think that if you are looking for a new service provider, you will like it too.

Installation


Concept IT Business Solutions LTD is the authorized Technical contractor for Qepos Uk LTD. It look after all the small and major installation, training, and 24 hours support for all the clients. Rainging from single Epos system to multiple Epos installation, concept IT with its technical team is good at Client Server Installation when it comes to more than one epos at the check outs.
Our Installation is tailored to the clients requirements. With the expertise in Epos installation, we provide the best possible solution to the client depending upon the type of the business.
The Installation includes:
1. Full Epos installation, installing both software and hardware with other peripherals.
2. Single/multi epos installation with single store to multisite operation epos installation.
3. Repair of any hardware and replacement if required.
4. Web and e-commerce integration to new and existing epos.
And many more.
1. Full epos installation both hardware and software with training £350.00
2. Repair of any peripherals eg Thermal; printer,scanner, display, cash tray etc £200.00
Note : all Epos, Computers,printers, scanners and other peripherals should have a manufacturers guarantee. And must be PAT tested, if not Concept IT Business Solutions Ltd will not take any guarantee of the hardware and will not be responsible.

Epos Training


Concept IT Business Solutions LTD is the authorised Training provider for qepos uk ltd. It provides training for all the qepos customers. We believe that Effective sales depends upon the effective training. The staff working on tills or epos should be aware of the functionality and the operations of the epos machine, the epos machine is used to minimize the stress of the staff and management in receiving payments, returns, inventory control, sales report, etc. We make sure all the staff using the epos knows its full functionality and also basic trouble shooting steps, which is important for smooth running of the business.
1. 1 day training to two staff we charge £150.00
2. 2.day training to four staff we charge £250.00
3. Extra day training additional £100.00

Epos Support


Concept IT Business Solutions LTD is the authorised Technical support Contractor for Q epos uk LTD
It provides both on and off site support. Most software issues can be sorted by us using remote login. But for hardware issues we try to resolve over the phone, if in a difficult situation, we come down to the business and resolve the issues, Our field service engineers will always carry the required tools and hardware for epos with them, our average response time for onsite repair is 6 hours (depending upon the road traffic).

Charges:


We are the cheapest in the uk to support the businesses with Epos
1. Qepos clients if the maintainance is included in contract is free. But the call has to be booked through Qepos.
2. For direct customers and other customers phone support software £ 150.00( the epos should have internet connectivity).
3. For onsite repair where it cant be fixed remotely. The engineer attends the site within 6 Hours for the call been booked is charged hourly after the second hour from the engineers arrival @ 5£50.00/hour + £150 call out charges.
The customers can pay by any method Cash, Card or Bank transfer.
All our engineers carry a mobile chip and pin terminal for card transactions.

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