DESKTOP SUPPORT SERVICE
All our IT technicians carry spares for your laptops, desktops, printers, servers and networking equipment to ensure we can have you up and running with minimal downtime in a crisis. If your hardware is faulty, will install a loan device onsite to keep you working, and repair or replace your faulty equipment as necessary.
Logging tickets with us is easy. Simply call or email our IT support helpdesk and we shall log a ticket for you. Or even use our online ticket system to manage your IT issues. All tickets are monitored and controlled to ensure a proper resolution is found, keeping you up to date with the progress via phone, email and our online portal. From our portal you can manage your own tickets and the tickets progress yourself. This helps us resolve your issues quicker and always keeps you up to date